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EU Launches Inquiry into Twitter's Failure to Moderate Illegal Content and Disinformation

EU Launches Inquiry into Twitter’s Failure to Moderate Illegal Content and Disinformation

Twitter Faces EU Government Inquiry Over Handling of Posts

Twitter is under investigation by the European Union (EU) for its handling of posts related to the war between Israel and Hamas. The EU opened formal infringement proceedings against Twitter after the company provided reports on content moderation and transparency in response to the EU’s new Digital Services Act (DSA). Twitter is the only major platform targeted under this act, which could result in penalties of up to 6% of a company’s global turnover for violations. The charges against Twitter include suspected breaches of obligations to counter illegal content and disinformation, transparency obligations, and deceptive design of the user interface.

Elon Musk’s Role in Twitter’s Changes

Since Elon Musk took over Twitter, there have been significant shifts in how the platform operates. These changes include a shift in political bias and reinstating banned accounts. However, these alterations have sparked debates about disinformation and responsible content management. One feature at the center of the inquiry is the “Community Notes” feature, which allows users to flag misleading content. Critics argue that this approach may not effectively fact-check content shared on Twitter or demonstrate a sufficient commitment to responsible information. Twitter claims it relies on a combination of human review, technology, and partnerships with third-party experts to identify misleading information.

The Impact of Community Notes

The Community Notes feature has proven to be controversial. While it empowers users to report misleading content, it has also led to the deletion of posts from high-profile political accounts due to exposed false claims. Twitter CEO Linda Yaccarino has defended the role of Community Notes in fighting disinformation but acknowledges its challenges.

The EU’s Regulatory Stance on Electronic Media

The EU’s inquiry into Twitter is part of its broader regulatory stance on electronic media. The European Commission has recently introduced the European Media Freedom Act (EMFA), which aims to protect editorial independence, ensure media pluralism, and promote transparency. The EMFA aligns with the objectives of the Digital Services Act and demonstrates the EU’s focus on media integrity.

The Complexities of Managing Free Speech

Twitter’s involvement in a debate about free speech highlights the complexities of managing open discourse in the digital age. As the EU investigates Twitter’s practices, it raises important questions about balancing free speech with responsible content management.

Hot Take: Twitter Faces Scrutiny Over Handling of Content

Twitter is facing an official EU government inquiry into its handling of posts related to the Israel-Hamas war. The investigation comes after Twitter provided reports on content moderation and transparency in response to the EU’s Digital Services Act. As the only major platform targeted under this act, Twitter could face significant penalties. This inquiry raises important discussions about disinformation, responsible content management, and the challenges of managing free speech online. It also reflects the broader regulatory stance on electronic media in the EU, with initiatives like the European Media Freedom Act aiming to protect media integrity and promote transparency. The outcome of this inquiry will have implications for how social media platforms navigate these complex issues in the future.

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EU Launches Inquiry into Twitter's Failure to Moderate Illegal Content and Disinformation