Revolutionizing Customer Engagement with AI-Powered Digital Humans
UneeQ, a pioneer in the digital human industry, is changing the game when it comes to customer interactions by incorporating cutting-edge AI technology to develop realistic digital humans. As highlighted in the NVIDIA Technical Blog, UneeQ’s innovative approach caters to the increasing demand for immersive and personalized customer engagements.
Enhancing Realism and Immersion with NVIDIA ACE
Central to UneeQ’s advancements is Synanim, a unique AI animation system rooted in ‘synthetic animation’. Synanim coordinates a wide range of movements and emotional displays in real-time, enabling digital avatars to express complex feelings like friendliness, empathy, and warmth. This system not only covers facial expressions but also manages details such as breathing patterns and subtle body movements to amplify realism.
- NVIDIA ACE microservices integrated into Synanim
- NVIDIA Audio2Face for realistic facial animation and lip-sync
- Ensures low latency and authentic conversations
Driving Success and Building Customer Trust
UneeQ’s digital humans are crafted to deliver tailor-made and emotionally resonant interactions across various domains, ranging from e-commerce to customer support and sales training. This versatility empowers UneeQ’s clients to provide exceptional customer experiences, whether they are cloud-based or on-premises.
- Deployment by Deutsche Telekom for educating users about home Internet needs
- Significantly boosted customer confidence and doubled online conversion rates
Pushing the Boundaries of Digital Human Experiences
Continuously evolving, UneeQ is integrating technologies like speech-to-text, text-to-speech, and advanced lip movement features into its platform. The incorporation of retrieval-augmented generation (RAG) technology enables UneeQ to deliver more informed and contextually suitable responses, elevating user satisfaction and trust in the platform’s capabilities.
- Leveraging NVIDIA ACE microservices for performance and scalability
- Will showcase innovations at SIGGRAPH 2024
- Interactive display of digital human utilizing ACE NIMs for animation and speech
Hot Take: Embrace the Future of Customer Engagement with AI-Powered Digital Humans
Embrace the future of customer interaction by leveraging UneeQ’s AI-powered digital humans. With a focus on realism, immersion, and customer satisfaction, UneeQ’s innovative approach is set to transform the way businesses engage with their audience. Stay tuned for the latest developments in the digital human space and witness firsthand how UneeQ is reshaping the landscape of customer interactions.
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