Revolutionary Conversational Voice Payments Launched at Global Fintech Fest 2024
Imagine being able to complete transactions using just your voice or by typing your UPI ID or mobile number. This year, the National Payments Corporation of India, along with Indian Railway Catering and Tourism Corporation and CoRover, introduced a groundbreaking conversational voice payment system at the Global Fintech Fest 2024. This innovative feature is a significant step forward in making digital transactions more accessible and convenient for users.
Key Features of Conversational Voice Payments
– Customers can now pay merchants using UPI through voice commands or by typing their UPI ID or mobile number.
– The technology removes language barriers, making transactions faster, more accessible, and more user-friendly.
– Integration with Payment Gateway’s APIs and CoRover’s voice-enabled generative AI model BharatGPT supports voice inputs in multiple languages.
Addressing the Needs of India and Bharat
– Vishal Anand Kanvaty, CTO of NPCI, highlighted that the solution caters to both urban and rural users, making payments seamless.
– The introduction of UPI 123Pay for feature phone users has been a game-changer in expanding access to digital payments without internet connectivity.
Integration with AI Virtual Assistant
– The conversational voice payments system has been seamlessly integrated into AskDISHA, the AI virtual assistant for IRCTC and Indian Railways.
– Users can now interact with virtual assistants to book tickets and make payments using their voices, enhancing the overall user experience.
Future of Voice-Enabled Technology
– CoRover AI CEO Ankush Sabharwal expressed excitement about upcoming features like hardware products with voice-enabled capabilities.
– Sanjay Kumar Jain, CMD of IRCTC, emphasized the convenience of being able to make payments simply by using one’s voice.
Hot Take: Embracing the Future of Payments
As a forward-thinking individual, you should keep an eye on the latest developments in conversational voice payments. With the introduction of this innovative technology, the way we make transactions is evolving to be more seamless, user-friendly, and accessible. The integration of voice-enabled features into everyday tasks like booking tickets and making payments signifies a shift towards a more efficient and convenient digital payment ecosystem. Stay informed and embrace the future of payments through voice technology!
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