FTX Claims Portal Goes Live, Then Vanishes: Users Left in Limbo

The FTX claims portal, launched by failed cryptocurrency exchange FTX, allowed users to file claims but went offline after just one hour.
Users had until September 29th to submit their claims, which would be included in FTX’s Chapter 11 bankruptcy proceedings.
The claims portal was for customers of FTX.com, FTX.us, Blockfolio, FTX EU, FTX JP, and cryptocurrency exchange Liquid.
Customers were redirected to the Kroll Restructuring Administration platform to confirm balances and submit electronic proofs of claim.
The claims portal is currently offline, but users can still file proofs-of-claim through US mail and Kroll’s online customer form.

FTX suffered a collapse in November 2022, filing for Chapter 11 bankruptcy due to a liquidity crisis and allegations of asset sharing.
The bankruptcy proceedings are ongoing in a Delaware court, with FTX estimated to owe creditors over $3 billion.
Former CEO Sam Bankman-Fried is set to stand trial in October on eight criminal charges, including fraud and misleading investors.
Prosecutors allege that Bankman-Fried co-mingled customer assets and misrepresented FTX’s risk management strategies.