Cryptocurrency Exchange HTX Promises to Resume Services, but Customers Remain in the Dark
HTX, formerly known as Huobi, made an announcement on November 23 that it would resume deposit and withdrawal services within 24 hours. However, customers are reporting that there have been no updates or progress since then.
No Progress Despite Assurances
Despite another announcement on November 24, where HTX stated that it would gradually resume deposit operations, customers are still waiting for the exchange to fulfill its promise. The exchange has missed its own deadline.
Confusion and Lack of Transparency
Data from Arkham Intel shows that the last outgoing transaction from an HTX address was registered 12 hours ago. While incoming transactions continue, it’s unclear if HTX is recording them in its internal database.
A History of Attacks
In November 2023, HTX and the HECO network experienced a hacker attack resulting in a loss of $110 million worth of crypto. This is the second attack against HTX, with a previous cyberattack in September 2023 resulting in the theft of 5,000 ETH.
Hot Take: Customers Left in Limbo as HTX Fails to Deliver on Promises
The lack of progress and transparency from HTX is concerning for customers who are eagerly awaiting the resumption of services. Despite assurances and announcements, there have been no concrete steps taken to address the situation. The repeated attacks on the exchange also raise questions about its security measures. It remains to be seen how HTX will compensate customers for their losses and regain their trust. In the meantime, customers are left in limbo, uncertain about the future of their funds and transactions.
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